SHIPMENT & RETURN

Right of withdrawal and use for buyers who have the title of consumer within the scope of Law No. 6502 on the Protection of Consumers and Regulation on Distance Contracts:

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

consumer buyer; has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is directed to the seller in writing or with a permanent data storage device within this period. 

However, the consumer buyer's right of withdrawal (i) to the goods prepared in line with the consumer's wishes or personal needs, (ii) to the delivery of the goods that are perishable or whose expiration date may expire, (iii) from the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; (iv) goods that are mixed with other products after delivery and cannot be separated due to their nature, (v) if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, the book offered in the material environment, digital content and computer consumables, (vi) delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement, (vii) for accommodation, transportation of goods, car rental, food and beverage supply and entertainment or recreation, which must be done on a certain date or period. (viii) services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, (ix) services started to be performed with the approval of the consumer before the expiry of the right of withdrawal, and (x) prices changing depending on the fluctuations in the financial markets. and relating to goods or services that are not under the control of the seller or supplier. It does not apply to adult contracts and the consumer buyer cannot use the right of withdrawal under these contracts. 

Considering the exceptional circumstances in the above paragraph, if the consumer buyer has the right of withdrawal and uses it, the seller, within 14 (fourteen) days at the latest, from the date on which the withdrawal notification is received, and all kinds of negotiable instruments and similar items that put the consumer buyer in debt. The consumer is obliged to return the document at no cost to the buyer.

In the process of returning the products with the campaign, if the scope of the campaign is exited after the return, the product remaining at the Customer will be evaluated with the seasonal price and the remaining amount will be refunded.

After the transaction whose return is approved, an expense note is prepared on behalf of the buyer for the seller's accounting reconciliation. Buyermybum.coBy filling out the return request form on the website  , it is deemed to have approved the expense note to be issued to the party.

If applicable, the full address and e-mail information to which the withdrawal notification will be made:

Title: Çelik Ticaret Pazarlama İletişim Ticaret Anonim Şirketi

Address: Konaklar Mh. Sogut Sok. No:2 D:2 Levent, Beşiktaş ISTANBUL

Email: info@mybum.co

Refunds to the Customer, limited to the orders paid with the online payment method;

• Forced cancellation of the order due to the Customer's address being outside the Company's shipping area;

• In cases where the order has not been prepared by the Company or the cancellation of the order upon the request of the Customer despite the fact that the order has been prepared, and the cancellation has been approved by the Company;

• Forced cancellation of part or all of the order due to non-availability of part or all of the order;

• Order cancellation after the approval of the Company due to dissatisfaction with the ordered product; And

• In case of delay in the delivery of the ordered product, it will be made in case of cancellation upon the approval of the Company. If a receipt or invoice has been issued by the Company regarding the canceled order and it has been delivered to the Customer, it must be returned to the Company.

The Company reserves the right not to make a refund only for reasons arising from the Customer (for example, the Customer cannot be found at the address where he placed the order, incorrect address information, failure to receive the order).