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DISTANCE SALES AGREEMENT

ARTICLE  – 1 PARTIES


This Distance Sales Agreement (“Agreement”), Konaklar Mh. Söğüt Sk. No:2 D:2 Levent, Beşiktaş İstanbul, between ÇELİK Pazarlama İletişim Ticaret Anonim Şirketi (“Company”) and the person who purchases the Company's products and services from the website (“Customer” or “Consumer”) pursuant to the Regulation on Distance Contracts. recorded electronically.

The Company and the Customer shall be referred to individually as the "Party" and together as the "Parties".

By purchasing products and services from the Company, the Customer accepts, declares and undertakes that he has read the entirety of this Agreement, fully understands its content and approves all its provisions. Likewise, the Company declares and undertakes the following matters to the Customer.  Therefore, the Customer is committed to the accuracy of the information given by the Customer when purchasing the service.

ARTICLE  – 2 ESTABLISHMENT OF AGREEMENT

  • CUSTOMER ACKNOWLEDGES THAT HE HAS READ THE AGREEMENT, UNDERSTOOD AND IS AWARE OF ITS RIGHTS AND OBLIGATIONS.

  • THE PARTIES FIND THAT THERE IS NO DISPUTE BETWEEN THE AGREEMENTS AND THE ACTIONS AGAINST THE CONTRACT, AND THAT THE MUTUAL ACTIONS ARE SUITABLE FOR THE QUALITY OF THE BUSINESS, AND THAT THEIR CONTRACTUAL TRANSACTIONS ARE NOT AVAILABLE TOGETHER.

  • THE CUSTOMER HAS A FULL ACKNOWLEDGMENT THAT THE TRANSACTIONS UNDER THE AGREEMENT ARE SUITABLE FOR IT'S OWN BENEFICIARIES AND AGAINST ALL CONDITIONS BY ITS FREE WILL, WITHOUT ANY DIFFICULTY OR CONDITION.

  • THE PARTIES ACKNOWLEDGE THAT THE PROVISIONS OF THE AGREEMENT DO NOT HAVE A FEATURE THAT MAY BE CONSIDERED TO BE AN UNFORGETTABLE CONDITION.

  • THE PROVISIONS OF THIS AGREEMENT DO NOT CONTAIN ANY UNFAIR CONDITIONS UNDER THE PROVISIONS OF THE REGULATION ON UNFAIR TERMS IN CONSUMER CONTRACTS. THE PROVISIONS DO NOT CONFLICT WITH THE RULE OF INTEGRITY AND GOODNESS AND HAVE BEEN PREPARED IN ACCORDANCE WITH THE LEGISLATION ON THE PROTECTION OF THE CONSUMER.

  • THE PROVISIONS OF THIS AGREEMENT HAVE BEEN PREPARED IN CONSIDERATION OF THE PROVISIONS OF THE TURKISH LAW OF OBLIGATIONS. THE BINDING AND CONTENT AUDIT PROVIDED IN ARTICLE 21 OF THE TURKISH LAW OF OBLIGATIONS IS DONE BY THE CUSTOMER.  NONE OF THE PROVISIONS OF THIS AGREEMENT SHALL BE FOREIGN TO THE QUALITY OF THIS AGREEMENT AND THE CHARACTERISTIC OF THE JOB (AMAZING TERMS).  THE TERMS OF THIS AGREEMENT ARE WRITTEN IN A CLEAR AND CLEAR MANNER AND DO NOT EXPRESS MULTIPLE MEANINGS.

ARTICLE  – 3 SUBJECTS

The subject of this Agreement; Law No. 6502 on the Protection of Consumers regarding the service provided for the Customer to receive information about the Company's products and services for the purpose of selling products online through the Company's website (“Platform”). consists of determining the rights and obligations of the Parties in accordance with the relevant regulation and other relevant legal provisions.

ARTICLE  – 4  COMPANY INFORMATION

  • Title: ÇELİK Pazarlama İletişim Ticaret Anonim Şirketi

  • Address: Konaklar Mh. Söğüt Sk. No:2 D:2 Levent, Besiktas Istanbul

  • Mersis number: ??????

ARTICLE  – 5 CUSTOMER (CONSUMER) INFORMATION

  • Name Surname: [Customer Name Surname]

  • Address: [Customer Address]

  • Phone: [Customer Phone Number]

  • Email: [Customer Email Address]

ARTICLE  – 6 INFORMATION REGARDING THE SERVICE SUBJECT TO THE AGREEMENT

The date of the Contract, the type and realization date of the Service, the sale price, the payment method and the relevant details are as follows.

  • Contract Date: [Order Creation Date]

  • Service Type: The Company's product sales to the Customer through the Platform

  • Product Delivery Date: [Shipping Delivery Date]

  • Amount of delivery costs: [Sum of Shipping Charges]

  • Product Name: [Name of Items in Order]

  • Quantity: [Number of Items in Order]

  • Amount (Including Taxes): [Order Amount]

  • Payment Method: [Order Payment Method] 

ARTICLE  – 7 RIGHT OF WITHDRAWAL

The Company's resolution methods for complaints: Complaints regarding the service subject to the contract can be made through the Company's contact information specified above. 

Right of withdrawal and use for buyers who have the title of consumer within the scope of Law No. 6502 on the Protection of Consumers and Regulation on Distance Contracts:

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

consumer buyer; has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is directed to the seller in writing or with a permanent data storage device within this period. 

However, the consumer buyer's right of withdrawal (i) to the goods prepared in line with the consumer's wishes or personal needs, (ii) to the delivery of the goods that are perishable or whose expiration date may expire, (iii) from the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; (iv) goods that are mixed with other products after delivery and cannot be separated due to their nature, (v) if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, the book offered in the material environment, digital content and computer consumables, (vi) delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement, (vii) for accommodation, transportation of goods, car rental, food and beverage supply and entertainment or recreation, which must be done on a certain date or period. (viii) services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, (ix) services started to be performed with the approval of the consumer before the expiry of the right of withdrawal, and (x) prices changing depending on the fluctuations in the financial markets. and relating to goods or services that are not under the control of the seller or supplier. It does not apply to adult contracts and the consumer buyer cannot use the right of withdrawal under these contracts. 

Considering the exceptional circumstances in the above paragraph, if the consumer buyer has the right of withdrawal and uses it, the seller, within 14 (fourteen) days at the latest, from the date on which the withdrawal notification is received, and all kinds of negotiable instruments and similar items that put the consumer buyer in debt. The consumer is obliged to return the document at no cost to the buyer.

In the process of returning the products with the campaign, if the scope of the campaign is exited after the return, the product remaining at the Customer will be evaluated with the seasonal price and the remaining amount will be refunded.

After the transaction whose return is approved, an expense note is prepared on behalf of the buyer for the seller's accounting reconciliation. receiver ontrailstore.comBy filling out the return request form on the website  , it is deemed to have approved the expense note to be issued to the party.

If applicable, the full address and e-mail information to which the withdrawal notification will be made:

Title: ÇELİK Pazarlama İletişim Ticaret Anonim Şirketi

Address: Konaklar Mh. Söğüt Sk. No:2 D:2 Levent, Besiktas Istanbul

Email: info@mybum.co

ARTICLE  – 8 CUSTOMER'S RIGHTS AND OBLIGATIONS


8.1       The customer is entitled to delivery with all the basic characteristics, sales price and payment method of the contract product specified in Article 6. declares that he has read the preliminary information and given the necessary confirmation in electronic environment. 

8.2       The contracted product can be purchased by the Customer for each product, provided that the legal period of 30 (thirty) days is not exceeded. It is delivered to the Customer or the person/organization at the address indicated, within the period described in the preliminary information, depending on the distance of the place. If the Company violates this obligation, the Customer may terminate this Agreement. In case of termination of the contract, the seller or the supplier shall repay all the collected payments, including the delivery costs, if any, to the consumer within 14 (fourteen) days from the date of receipt of the notice of termination, together with the legal interest determined in accordance with the relevant legislation, and to pay all debts, if any, to the consumer. valuable papers and similar documents must be returned.

8.3.      If the customer cannot be found at the address he gave the order, his order will never be delivered to another address. In this case, the Customer has to accept the legal obligations arising from the fact that he has placed an order at an address where he is not present.

8.4       If the product subject to the contract is to be delivered to a person/organization other than the Customer, The Company cannot be held responsible for not accepting it. 

8.5       The company is responsible for the delivery of the contract product in a sound, complete and in accordance with the qualifications specified in the order. Provided that it is based on a just cause, the Company may supply the Customer with goods or services of equal quality and price, before the expiry of the performance obligation arising from the Contract.

8.6       For the delivery of the product subject to the contract, the contract price must be confirmed electronically and the order subject to the contract must be confirmed. If, for any reason, the product price is not paid or canceled in the bank records, the Company is deemed to be relieved of its product delivery obligation under this Agreement.

8.7       The Company is responsible for the loss and damage of the goods to a third party determined by the Customer or the Customer other than the carrier. . 

8.8       In case the Customer requests the goods to be sent to the carrier other than the carrier determined by the Company, The Company is not responsible for any loss or damage that may occur after delivery.

8.9       The service provided by the company is for the consumer within the scope of retail sales; The Company reserves the right to cancel the order and not deliver the products  even if this Agreement has been established if the Customer suspects that there is a resale purpose.

ARTICLE  – 9 REFUND

Refunds to the Customer, limited to the orders paid with the online payment method;

  • Forced cancellation of the order due to the Customer's address being outside the Company's shipping area;

  • In cases where the order has not been prepared by the Company or the cancellation of the order upon the request of the Customer despite the fact that the order has been prepared, and the cancellation has been approved by the Company;

  • Forced cancellation of part or all of the order due to non-availability of part or all of the order;

  • Order cancellation after the approval of the Company due to dissatisfaction with the ordered product; And

  • In case of delay in the delivery of the ordered product, it will be made in case of cancellation upon the approval of the Company. If a receipt or invoice has been issued by the Company regarding the canceled order and it has been delivered to the Customer, it must be returned to the Company.

The Company reserves the right not to make a refund only for reasons arising from the Customer (for example, the Customer cannot be found at the address where he placed the order, incorrect address information, failure to receive the order). 

ARTICLE  – 10 AUTHORIZED COURTS


All kinds of complaints and objections due to this Agreement can be made to the Arbitration Committee for Consumer Problems or to the Consumer Court in the place of residence of the Customer or the Company, according to the monetary limits determined by the Ministry of Commerce in December each year.

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